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Welcome to Satin Style! We are committed to providing excellent shipping services to our customers in the United Kingdom.

UNITED KINGDOM:

Cut-off Time: 4PM (GMT) Greenwich Mean Time (London) (Mon - Sat)
Processing Time: 1-2 workdays (Mon - Sat)
Transit Time: 5-7 workdays (Mon - Sat)
Couriers: DHL

Free Shipping within the United Kingdom

All orders within the United Kingdom are shipped for free. There are no additional costs associated with the delivery of your order.

Shipping Partners

We collaborate with DHL to ensure reliable, and timely deliveries for every order.

Order Tracking

Customers will receive a confirmation email with a tracking number once their order is dispatched. This tracking number can be used to monitor the delivery status here.

Lost or Missing Packages

If a package is not delivered or goes missing, please contact our customer service immediately. We will work with our carriers to investigate the issue and, if necessary, send a replacement package or process a refund. For more information, view our return and refund policy here.

If You Are Not at Home

If you are not at home at the time of delivery, the courier service will attempt a second delivery or leave the package at a nearby pickup point. You will receive a notification with instructions on where and when you can collect your package.

Refusing Delivery

Should you refuse a package upon delivery, the return shipping costs will be your responsibility.

Changing Delivery Address

To change your delivery address, please email our customer service at info@satin-style.com within 24 hours of your order placement or before the cut-off time.

Contact Information

If you have any questions about your order or our shipping policy, please feel free to contact our customer service team at support@satin-style.com.